Consumer Goods

Selling the brand experience.

In this extremely competitive e-commerce age, it’s
harder than ever to move product off the shelves.
Not only do we know how to differentiate your
brand, we know how to drive engagement for
ongoing sales. With acute attention to the
competitive landscape and our strategic research
and insight, we’re able to offer a highly tailored and cost-effective approach to drive maximum ROI.

At the end of the day we know it’s about two things:

  1. Getting customers to the shelf or e-store
  2. At shelf getting them to add to basket and
    check out.

Our approach aligns with the delivery of these two
goals. We specialise in the following services for
our Consumer Goods clients:


Objectives module

  • Direction-setting workshop encompassing the
    establishment of goals, strategies and actions
  • Design of 1-year strategic plan

Stakeholder module

  • Establishment of peer group for critical insight and
  • Establishment of online customer reference group of 12 participants

Competition module

  • SWOT analysis of all category and geographical
    competitors to inform USP

Customer module

  • Roy Morgan 3rd party research engine utilised in-house
    for all customer and media profiling
  • Customer profile personas established
  • Customer profile analysis including preferences,
    motivators, trend and media consumption

Product module

  • SWOT analysis of customer profile vs product mix


Brand & Vision module

  • Brand visioning
  • Brand pillars
  • Unique value proposition development
  • Brand proposition
  • Territory establishment
  • Logo Identity creation
  • Master and sub brand conceptualisation
  • Brandology
  • Packaging design

Communication module

  • Key messaging matrix
  • Customer engagement plan
  • Integrated communications plan

Campaign module

  • Campaign ideation and concept visualisation
  • Advertising creative strategy including point of sale


What we do

  • Integrated marketing plan
  • Communications and media calendar establishment
  • 3D CGI renders and animation
  • Graphic design
  • Digital design including website and advertising assets
  • Photography and video including location and talent
  • Photography/Videography
  • Media planning and buying
  • Google search and social media content and campaigning
  • Reporting and analytics

Effective return
on investment

We believe in measuring all of our marketing activity down
to the last dollar to ensure effective return on investment.
We house an experienced team of professionals with the
expertise to drive performance.

Integrated In-House


Armed with qualitative insight, our strategists unearth our clients’ USPs. They have perfected a creative process to deliver strategic advertisements with measurable returns.


We specialise in high-end design that effectively communicates a brand ethos while exuding creativity and professionalism. Our designs bridge the gap between creativity and commercialism.


Extend your brand’s reach and ROI across all integrated media channels. We figure out how to best communicate your message.

Video Production

Lights. Camera. Engagement. Whether for social or for TV, our qualified in-house production team strategically produce cinematic-standard content that is cost-effective and impactful.

3D & CGI

Our breathtaking renders and animations are photo-realistic and styled to an exceptional standard to produce a sense of drama and emotional drive for sales.


From developing a brand voice, writing brochure or website copy, to social media captions and Google campaigns- we know that nothing sells like a compelling story. You will find your voice with Heard.

Creative innovation

Forget predictable or commonplace marketing and advertising: we are highly skilled and committed to changing conventions for market cut through.

Branding & identity

The leading expert in audience profiling and segmenting, our strategy experts utilise Roy Morgan research to unearth unique insights and craft campaigns that are commercially effective.

Digital & social

Results-driven, we’re Google-certified and a well-oiled machine in search and social campaigning, as well as UX and UI design. Analytics, reporting and optimisation are engrained in our process.

Roy Morgan led insights

We are experts at defining your USP to develop a brand DNA that is authentic and commercially viable, then visualising it across all channels with artisanal craftsmanship.

Packaging design

Our industrial designers know that packaging design is critical in the consumer purchasing decision, and utilise colour, balance and material to create strong brand recognition.

Professional marketers

With a thorough understanding of the marketplace, we work with clients to elevate brands and tell impactful stories with a channel-agnostic approach for ultimate effectiveness.

Check out
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What our clients say