We place huge importance on structure and
processes that enable phenomenal design
outcomes for our clients.
Every client has a dedicated Account Director
(AD) who is your project navigator and day-to-day
contact with the agency.
Always on call, your AD will bring internal agency
experts to the table for your direct interaction,
ensuring your requirements are completely
understood and implemented.
We want to know everything about your business:
where you started, where you want to go, what you
like, what you feel represents your brand and
which competitors you like that we can learn from.
We fuse your preferences and requirements into
a unique design brief that paves the way for
world-beating outcomes from our amazingly
talented crew. The design brief is our roadmap
that allows us to deliver beyond your
expectations, and will be signed off by you before
If you have a project you would like quoted, please
download our design brief template or give us
Based on the design brief, our team, led by Senior
Art Directors and Designers, will collaboratively
establish up to three territories for design.
These territories might be nature-led, community-
led, or environment-led, depending on the brief.
We do this to ensure we have reasoning all the
way through the design process, and that the
design is relevant to you.
We usually execute up to three directions per
territory, to ensure diversity in design delivery and
to meet the brief expectations with flexibility.
Once the art has been curated by our design team,
we present the explored territories in person
where possible. The presentation of the art is
delivered with supporting rationale to justify
From here, we work in close collaboration with
you to refine the design as required, and ensure
that the final delivery is far superior to what you
To ensure the design lives to its full potential, we
also deliver a brandology, which establishes how
the design lives in practice. It includes the colour
palette, typeface settings, photography styling,
tone of voice, and much more.
Heard Agency prides itself on being upfront and
transparent with quotations. We offer fixed-priced, scoped
services to meet your requirements. In terms of budget, our
design services begin at a $3K investment.
It’s been another good week for sales and we firmly believe the standard of CGIs plays a big role. This is by far the highest performing project across the country for us. Thank you all for making the project a success and we look forward to rolling out the next with you.
Heard was exceptional at understanding our business needs and translating these. I have established a solid trust and have great confidence in the team. I have no hesitation in recommending them for any branding, marketing, UX and UI work. They are awesome at what they do.
The project we contracted to Heard remained on track, within budget, and was high quality work that fulfilled the expectations of the OLG. I would highly recommend them for UX, UI and digital engagement.
Love the site, we nailed this! It’s visually impactful and will come up a treat on all devices. You guys clearly understood what we wanted and delivered creatively in spades. It will be a standout in our sector.
My brochures look magnificent and I’m so excited to share them. Thank you for the time and effort that went into producing something so spectacular. Your CGI’s are second to none.
The CGIs you produced honestly look so hot! Great styling.
I was blown away with the quality and creativity that I saw. I am really looking forward to working with the team in the future.
Great effort to everyone in getting this ad completed. The result is excellent, you’ve totally exceeded my expectations.
We would like to thank you for taking care with this project and doing an amazing job. We are so pleased and proud.